FAQs

How often does Canvas bring new artwork into stock?

We receive new artwork from our artists on a weekly basis.

As we have limited wall space, we have our full collection available on our website 24/7. If there is a piece you are looking for or are interested in viewing, please speak to a member of our sales team. 

We offer a home consulting service; we can call out to you for free with a selection of artwork to see in your home or office to help make the best decision.

Do you offer payment plans or credit terms?

Making art affordable is important to us. You can split payments of artwork over 4 months to ease the cost of purchasing an original painting. This applies to artwork over £1000 in value. Canvas retains ownership of the artwork until paid for in full.

We also offer the Own Art Scheme; more info can be found here.

I am an artist. How do I go about getting my artwork represented by Canvas Galleries?

We welcome artist submissions year-round. Please note, however, that our portfolio reviews take place annually in January. Any submissions received will be held on file until the next review period.

I have a business/home that needs several pieces, can you advise me?

If you have a new office or home and need advice on artwork to suit, we can offer our consulting services. This will include a site visit to the premises for us to build a portfolio of work to share with you.

Please get in touch for further details.

Do you have a price list for framing I can view?

We take pride in hand making all our bespoke frames on site, as each frame is made for each individual pieces we cannot offer a set price list. We can however give you a no obligation quote for any piece you may have, simply call in with the piece and we can talk you through options. For artwork, all stock is priced online and in store.

I am a local artist; do you offer any discount?

We offer a competitive rate of 20% off for all artists for their own work, whether this is for exhibition or private sale.

How long does framing usually take?

Our turnaround is usually 4-5 weeks. If your job is expected to take longer, one of our framing experts will discuss this with you during the booking in period.

We always try to accommodate everyone’s needs so let us know about any specifications regarding collection dates.  

Picture Framing T&Cs

• All orders must be paid for upon booking in all orders.
• Framing can be paid for using cash or card only. We do not accept cheques.
• You will be contacted via phone call, email or text once your job has been completed and is ready to collect.
• All framing must be collected within 30 days of completion. Canvas Galleries do not take responsibility for any damages or losses beyond this date.
• If you have not contacted us after a 3-month period, work will removed from frames and stored off site.
• We reserve the right to resell or dispose of any work left with us after 12 months to recoup any costs incurred. 
• While we take the upmost care and expert handling with all pieces left with us, Canvas Galleries are not responsible for goods left in our possession from customers or artists.
• Bespoke and custom-made frames are generally non-returnable and non-refundable, as they are manufactured to specific, individual measurements and requirements. Returns or exchanges are only accepted if the item is faulty, damaged, or not as described. Customers have 48 hours from collection to notify the gallery of any issues.